1. Introduction
Welcome to Predico. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our college prediction platform. Predico provides data-driven predictions to help students make informed decisions about their medical college admissions based on historical cutoff trends and exam rankings.
2. Information We Collect
We collect the following types of information to provide and improve our services:
- • Personal Information: Name, email address, and phone number
- • Academic Data: Exam rank, scores, exam type (NEET, JEE, etc.), and preferences
- • Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent
- • Device Information: Browser type, IP address, operating system, and device identifiers
- • Saved Preferences: College preferences, filters, and saved predictions
3. How We Use Your Information
We use the collected information for the following purposes:
- • Provide Predictions: Generate accurate college admission predictions based on your rank and preferences
- • Improve Services: Analyze usage patterns to enhance platform features and user experience
- • Customer Support: Respond to your inquiries, provide assistance, and resolve issues
- • Expert Counselling: Connect you with expert counsellors for personalized guidance
- • Analytics: Monitor platform performance and understand user behavior
- • Communication: Send important updates, notifications, and service-related information
4. Phone Number Usage
Your phone number is collected and used specifically for:
- • Counselling Support: Enabling expert counsellors to contact you for personalized guidance
- • Account Verification: Verifying your identity and securing your account
- • Important Updates: Sending critical notifications about your predictions or account
No Spam Policy: We do not sell your phone number to third parties or use it for unsolicited marketing. You can opt out of non-essential communications at any time by contacting our support team.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- • Session Cookies: Maintain your login session and remember your preferences
- • Analytics Cookies: Understand how users interact with our platform to improve functionality
- • Performance Tracking: Monitor platform performance and identify technical issues
You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.
6. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data. We may share information only in the following circumstances:
- • Internal Use: Data is used internally to provide and improve our services
- • Trusted Service Providers: We work with trusted third-party services (e.g., payment processors, hosting providers) who are bound by confidentiality agreements
- • Legal Requirements: When required by law, regulation, or legal process
- • Business Transfers: In the event of a merger, acquisition, or sale of assets
We never sell your data to third parties for marketing purposes.
7. Data Security
We implement industry-standard security measures to protect your information:
- • Encryption: Data is encrypted in transit and at rest using SSL/TLS protocols
- • Secure Servers: Our infrastructure is hosted on secure, monitored servers
- • Access Control: Strict access controls ensure only authorized personnel can access your data
- • Regular Audits: We conduct regular security audits and updates to maintain protection
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
8. Third-Party Services
We use trusted third-party services to operate our platform:
- • Razorpay: For secure payment processing
- • Analytics Tools: To understand user behavior and improve our services
- • Cloud Hosting: For reliable and scalable infrastructure
- • Email Services: For transactional and support communications
These third parties have their own privacy policies and are responsible for their data practices. We recommend reviewing their policies.
9. Your Rights
You have the following rights regarding your personal data:
- • Access: Request a copy of the personal data we hold about you
- • Correction: Update or correct inaccurate information through your account settings
- • Deletion: Request deletion of your account and associated data
- • Data Portability: Request your data in a structured, machine-readable format
- • Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at support@predico.in.
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). Anonymized data may be retained for analytics and research purposes.
11. Children's Privacy
Predico is intended for students preparing for medical and engineering entrance exams, typically aged 16 and above. While we do not knowingly collect information from children under 13, we recognize that many of our users are minors. We encourage parents and guardians to monitor their children's online activities and help them understand safe internet practices. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically. Your continued use of Predico after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: